Collect Data: Survey Node
The survey node enables your bot to conduct a quick survey with your customer. Find out how you can use the node and let your bot conduct surveys within seconds
Use the survey node to gather quick feedback from users. See how it works 👇
⦿ Create an initial greeting message using the text + buttons node
⦿ Name the buttons - Know more & Talk to agent
⦿ Then, use the survey node under collect data
⦿ Then you can choose to create a new survey or use an already created one as shown in the video
⦿ Using the survey node, under the know more button, choose and attach your created survey to the flow
⦿ Provide two buttons - submit survey and cancel
⦿ If the user chooses to submit the survey, send them a thank you message and if they choose to cancel, redirect them to the main menu
⦿ Save the flow
⦿ Test the bot
